Home Watch is a professional service that provides regular inspections of your home or property while you are away. We identify issues such as leaks, damage, or security concerns and take action before small problems escalate.

How often are inspections carried out?

Inspection frequency is fully customisable and can be scheduled weekly, bi-weekly or monthly. The frequency depends on your preferences, insurance requirements and the type of property.

In which areas do you operate?

Axarquía Home Watch operates in the Costa del Sol Oriental and Axarquía, including Nerja, Torrox, Vélez-Málaga, Rincón de la Victoria, Benajarafe, Frigiliana, Cómpeta and surrounding areas.

Terms & Conditions

Axarquía Home Watch & Property Care — Terms of Service

1. Services

Axarquía Home Watch provides Home Watch and Property Care services including, but not limited to, visual property inspections, maintenance coordination, key holding and access management. All services are non-invasive and based on visual assessment only. We are not responsible for identifying issues that are not visible or accessible during a standard Home Watch visit.

2. Scope of Inspections

Our inspections are visual and non-technical in nature. We do not perform electrical, structural, or plumbing inspections. If a potential issue is identified, we will notify the property owner and, if requested, help coordinate a trusted professional for further assessment or repair.

3. Reporting

After each inspection, the property owner will receive a written report with photos and, where applicable, video. Reports are shared within a reasonable timeframe after the visit. If an urgent issue is identified, the property owner will be contacted immediately.

4. Emergency Situations

If an emergency is discovered during an inspection (e.g. water leak, break-in, storm damage), we will take reasonable steps to mitigate the situation, provided we have prior authorisation from the property owner. Emergency actions may result in an additional service fee unless already included in the selected package.

5. Liability

Axarquía Home Watch is not responsible or liable for any damage, loss, theft, burglary, vandalism, natural disaster, or other incident that may occur at the property. Our services are limited to visual inspections and reporting. The property owner is responsible for maintaining adequate insurance coverage for the property at all times.

6. Pricing & Payment

All prices are listed on our website and include Spanish IVA (21%). Packages are billed monthly unless otherwise agreed (seasonal or annual plans). Additional services outside the selected package are charged at a fixed fee of €100 including IVA, unless otherwise agreed in advance. Payment terms and methods will be agreed upon before the start of service.

7. Key Holding

Keys provided to Axarquía Home Watch will be stored securely and used only for the purposes of providing the agreed services. Keys will be returned upon termination of the service agreement.

8. Confidentiality

All client information, property details, and access codes are treated as strictly confidential. We do not share personal information with third parties unless required to do so by law.

9. Cancellation

Either party may cancel the service agreement with 30 days' written notice. Seasonal or annual plans that are cancelled early may be subject to adjusted pricing reflecting the actual services provided.

10. Governing Law

These terms are governed by Spanish law. Any disputes will be resolved in the courts of Málaga, Spain.

For questions about these terms, please contact us at info@axarquiahomewatch.com or call +34 613 253 631.